Frequently Asked Questions

Is StGervaisfirst Fully Legal to Perform Airport Transfers?

Yes we are. At StGervaisFirst we have all the appropriate transport licences and the appropriate passenger carrying insurance to carry out pre booked transfers to resorts, airports etc.

We also have the appropriate Canton License's which allows us to enter Switzerland and pick up passengers from the airport and means our vehicles will not get impounded at the border at any time, which is becoming very common with companies who are not fully licensed and insured to the correct standards.

Please see our particulars below:

Siret Number: 53499800000010 
International transport license number: 2011/82/0002505 
Code APE: 4939 B Transports de Voyageurs 
Transport insurance : Alliance Chamonix

Flight time/check in time/take off time.....

When booking a transfer from Geneva to resort please enter the arrival time of your flight when making the booking 
When booking a transfer from resort to Geneva please enter the scheduled departure time of your flight and NOT the check in time 
This way we can arrange schedules for the day for our drivers and make your transfer more efficient with minimum waiting at the airport

Must I book and pay for a seat for my baby ?

Yes, the law states that everyone in the vehicle must occupy their own seat. When booking with babies and children please make sure you choose the correct type of baby/booster seat for your little ones during the booking process. Failure to book the appropriate seat for a child may result in your transfer being cancelled as it is illegal to carry minors without the correct seating

Do you provide baby/child seats?

Yes, but you must choose the correct kind of seat required when booking. The seat will be in the vehicle when we come to collect you

What is the Geneva Airport to St Gervais transfer time?

The transfer time between Geneva Airport and St Gervais usually takes between 1hr 15 minutes to 1hr 30 minutes. This obviously depends on road/weather conditions though. Our drivers all have vast mountain driving experience and always drive accordingly for the weather conditions

Delayed/cancelled flights - whats happens then?

You should keep StGervaisFirst informed at all times about delayed and cancelled flights. If, because of a late flight you will not arrive at the time booked on your original transfer booking you must make StGervaisFirst aware as soon as possible by phoning the office or calling the drivers number which will have been texted to you the day before your transfer. Failure to do this may result in your transfer being cancelled or delayed

Missed flight?

In the event that you miss you flight you must call the StGervaisFirst office straight away. We will 
reschedule your transfer for the next available vehicle leaving the airport but this may incur a wait during busy periods. Failure to contact StGervaisFirst may result in your ticket being void and in line with our terms and conditions we may cancel your transfer

What is the Geneva Airport to St Gervais Distance?

The Distance from Geneva Airport to St Gervais Mt Blanc is roughly 95 KM.

Geneva St Gervais transfers by mini bus?

In our opinion using our mini bus service is the quickest and most efficient way to get to and from Geneva Airport from St Gervais. We are much cheaper than a private taxi booked at the airport and are far more flexible. Our friendly English drivers are full of local knowledge and all our vehicles are fully equipped for the alpine winter conditions

Please use the online booking form for your Geneva St Gervais transfer and all other transfers or alternatively you can call our booking line on +44 (0) 203 286 0618 or email us on info@StGervaisfirst.com